Data Protection & GDPR
At Firefly Somatics™, we collect, use, protect, and process your personal data in a private, professional, and safe manner. We take privacy very seriously and will never share your personal information with any outside party. Sharing of data occurs only within the Firefly Team (if relevant and appropriate) and always with your consent via signature.
1. Consent and Authorisation
We will always seek your consent and authorisation before using or disclosing your protected health information. This authorisation allows relevant information about your health to be shared within the Firefly Team, depending on the facilitator you are working with.
- Danielle has access to the personal data of all clients
- Coaches can only access information for the clients they support
- All data handling and sharing are monitored, overseen and safeguarded by Danielle
2. Data Use and Storage
We retain your personal data indefinitely in our secure filing system so that we maintain a record of your journey with us. Danielle has direct ownership over this filing system and shares only appropriate information with her coaches on a need-to-know basis.
Your data is stored using two secure methods:
- Google Drive, where coaches are granted access only to the files of clients they are supporting
- Danielle’s personal external hard drive, to which she has full access
3. Live Check-in Procedures
For our check-in procedures on Telegram, your chat box and all personal data are permanently deleted when you complete your journey with us.
This includes
- any images, voice notes, text messages, and other information shared in the live check-in portal.
- Once the chat box is deleted, the data is inaccessible to us.
- Clients may choose to keep the chat box open on their own devices as a reference point for guidance and support shared during their journey.
- All clients are informed of their chat box closure and data-deletion procedures before completing their enrolment.
4. Data Security
We implement strict security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. All personal information is stored securely, with access limited to authorised Firefly Team members as described above.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Request deletion of your personal data where legally permissible.
- Withdraw consent for the processing of your personal data at any time.
Requests regarding your personal data should be submitted to Danielle, by email:
6. Updates to this Policy
This Data Protection policy may be updated from time to time to reflect changes in legal requirements or our internal practices. The most current version will always be available on our website.
For questions, concerns, or to exercise your rights, please contact Danielle:
Firefly Somatics™ 